DIRECTOR OF OPERATIONS & COMMUNITY ENGAGEMENT

The Opportunity

The Jewish Museum of Maryland (JMM) seeks a Director of Operations and Community Engagement to be part of a team that deeply appreciates the role of museums in building community, exploring identity, and activating Jewish values. The Director of Operations and Community Engagement will serve a critical role within our organization, maximizing operational effectiveness and efficiency while ensuring a sound financial and operational strategy. The ideal candidate will be an organizational leader with a track record of successful management and decision-making, ideally with experience in a museum, non-profit, or Jewish communal setting.

In this role, you will support the Executive Director in the areas of administration and operations and will be responsible for:

• Working closely with members of the staff to build an infrastructure for the museum that demonstrates transparency and accountability.
• Driving the organizational plans related to HR, IT, Finance, Facility Management, Operations, Retail, Special Events, and Security to ensure the museum reaches its programmatic and organizational goals.
• Advancing the diversity, inclusion and equity efforts of the organization in collaboration with other museum staff, community partners, and leadership.
• Overseeing finance administration.
• Collaborate with Executive Director and Director of Strategic Projects to develop and manage the annual operating and capital budgets; analyze results throughout the year; identify potential issues; develop financial forecasting models; and develop reports.
• Seeking and analyzing data from benchmarking, audience research and other sources to support decisions and to align others with the organization’s overall business strategy.
• Coordinating major museum contracts and legal oversight in coordination with Board, consultants, and counsel.
• Evaluate visitor experience and implement practices to advance inclusivity and accessibility.
• Participating in the administration of capital projects
• Working closely with staff to establish a post-COVID public-facing operating plan for the museum, including operating days/hours, staffing requirements.

What You Will Possess to Be Successful

• Problem Solver – Brings a can-do attitude and is focused on listening and incorporating diverse perspectives, looking for creative ways to solve problems while ensuring everyone feels heard.
• Strong Project Management Skills - Terrific at managing multiple responsibilities, deadlines and relationships - is detail-oriented and known for follow-through. Able to help colleagues pause to disrupt any false sense of urgency or push for productivity at the expense of personal, organizational or collective well-being.
• You will exemplify our core value of continuous learning and partner with team members on agreed expectations about the work we need them to do to support and fulfill our mission as well as how the team will accomplish the work.
• Your success will be directly connected to how well your team feels supported, recognized, valued and able to connect with you for their personal and professional well-being.
• You will take an entrepreneurial and creative approach to developing new, innovative ideas that will evolve the organization and push the boundaries of the field.
• You will care and attend to the relational dynamics of process while caring for the quality of the product
• Able to integrate work and personal life with attention to your self-care to ensure that your work schedule is not depleting. You find ways to feel restored and fueled throughout the day and week, so you best contribute to our organizational goals and mission.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 5+ years of operations and management experience in a museum or nonprofit organization required.
• Experience with project management, including conceptualizing projects and evaluating funding opportunities.
• Excellent financial management skills, including experience with budgets and oversight of financial statements is a plus.
• Experience working in an environment serving the public.
• Experience working within a Jewish communal setting preferred.

Why You’ll Love Working Here
We offer a work environment that supports professional development and collaboration. We offer a comprehensive benefits package, including health insurance, life insurance, Long Term Disability (LTD), Flexible Spending Plan, and a complimentary member Jewish Community Center. We make work/life balance a priority offering generous vacation/sick time and parental leave.

Salary range is approximately $75,000 - $85,000. Salary will be based on qualifications, skills, and experience.

This job ad is not intended to be all-inclusive, but to describe the general nature and level of work to be performed.

The Jewish Museum of Maryland is an equal opportunity employer that values a diverse workforce and an inclusive culture. The JMM is dedicated to advancing racial and social justice and holds a deep sense of care and commitment to the communities within which we live and work.